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Q:How do I pay for any changes to my policy?
A:Should you make a change to your policy it may create an additional premium. If you are not using our payment plan you will be asked to pay this in full at the time of the change, so please have your card ready. If you are using our payment plan we will add any additional premium to your Direct Debit or you have the option to pay by Credit or Debit card.
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Q:How can I pay for my policy?
A:We offer 2 payment options. You can pay the annual premium in full using a Credit or Debit card, or use our interest free payment plan. If you select the payment plan we will ask you for a deposit to be paid from your Credit or Debit card. You then pay the outstanding amount over 10 months from your bank account by Direct Debit. The options are offered to you at the end of the application process. Should you have a claim we will require you to pay any outstanding premium in full.
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Q:Can I pay my premium in monthly instalments?
A:Yes. We offer 2 payment options. You can pay the annual premium in full using a Credit or Debit card or use our interest free payment plan. If you select the payment plan we will ask you for a deposit to be paid from your Credit or Debit card. You then pay the outstanding amount over 10 months from your bank account by Direct Debit. The options are offered to you at the end of the application process. Should you have a claim, we will require you to pay any outstanding premium in full.
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Q:How many drones can I insure on my policy?
A:We can cover up to 20 drone on one policy. You can add them at any time through your FlyCovered account.
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Q:Do you charge a fee for using the payment plan?
A:No. Our Direct Debit payments are fee and interest free.
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Q:Am I insured to fly my drones at night?
A:Although we do not exclude you from operating at night, you are required to comply with the local/national aviation regulations and have the correct procedures in place and noted in your operation manual, and have any permits or extended permissions if required.
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Q:Am I insured for flying over water and offshore?
A:Although we do not exclude you from flying over water, you are required to comply with the local/national aviation regulations and have the correct permits and extended permissions in place if required for any cover to be operative.
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Q:Can I fly in or over high risk locations?
A:Although we do not exclude you from operating in high risk or hazardous locations, you are required to comply with the local/national aviation regulations and if required have the correct permits and extended permissions in place for any cover to be operative.
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Q:What is classed as in-transit?
A:This is the carrying of the drone any equipment or drone spares from one location to another whilst packed in accordance with the relevant manufacturer's' guidelines, or the drone is in a securely locked and padded drone flight case and the drone spares are in a securely locked and padded drone spare parts case.
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Q:How do I pay for additional Insured Flying Days?
A:When you buy additional Insured Flying Days we ask you to pay for them in full at the time of purchase by Credit or Debit card. If you are paying by Direct Debit, Insured Flying Days can not be added to the instalment plan and have to be paid by Credit or Debit card.
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Q:Can I operate my Drone indoors?
A:Yes. We do not exclude the operation of drones indoors for commercial and own business use. You are required to have the correct competences and permissions to do operate the drone in the location. We do not cover indoor recreational use or indoor drone racing.The CAA advise the following: Indoor use Flights inside buildings have no impact on Air Navigation because they can have no effect on flights by aircraft in the open air. As a result, flights within buildings, or within areas where there is no possibility for the unmanned aircraft to �escape' into the open air (such as a �closed' netted structure) are not subject to air navigation legislation. Persons intending to operate Unmanned Aircraft indoors should refer to the appropriate Health and Safety at Work regulations.
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Q:I need more in-flight cover how do I buy additional Insured Flying Days?
A:You can buy these through your FlyCovered account and it only takes a couple of minutes. Log into your account and select Buy Days. Select the number of days you wish to buy and proceed to payment. When you need buy additional Insured Flying Days we ask you to pay for them in full at the time of purchase by Credit or Debit card. If you are paying by Direct Debit, Insured Flying Days can not be added to the instalment plan and have to be paid by Credit or Debit card.
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