FlyCovered Faqs

Question : Change registration

Q:	Can I change the registration of the insured Aircraft?
A:	Yes. As long as you are not changing the aircraft. If you are changing the aircraft you must follow the add new aircraft process. Changes to the registration mark can be made from your FlyCovered account. Log in to your account, select MANAGE MY POLICY, select Manage aircraft, select Edit Existing aircraft and follow the instructions. We will email you updated documents if you proceed with any changes. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Do you cover aircrafts that are not G registered?
A:	Yes we do. During the quote process you will be asked for your aircraft registration please select the country of registration from the dropdown. If the registration letter is not shown please contact us and we may be able to add it. The aircraft doesn't have to be be G registered but the FlyCovered policy only covers aircraft when its home airport or airfield is located in England, Northern Ireland, Scotland, Wales, the Isle of Man, the Island of Guernsey, the Island of Jersey and the Island of Alderney. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Whats Insurance Premium Tax or IPT?
A:	Insurance Premium Tax (IPT) is a tax on general insurance premiums. The IPT to be paid on the premium is determined by the country of registration of the aircraft. The physical location of the aircraft is irrelevant, e.g. an aircraft that is registered in the UK but based in France is located in the UK and pays UK Tax. Commercial aircraft is exempt from IPT. Our system will allocate the applicable tax to the country of aircraft registration. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Do I need to inform you if I make any changes to the insured aircraft?
A:	We ask you to inform us if any changes you make to the insured aircraft change the value, seat, Maximum Takeoff Weight (MTOW) or registration. You can do this in your FlyCovered account. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Can I change to a different FlyCovered Policy to the original one I purchased?
A:	Yes but you will need to call our customer services team to arrange this. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Can I change my home address?
A:	Yes. This can be done through your FlyCovered account. Log in to your account, Go to MANAGE MY POLICY and select Change my address. Enter the new address details, select Change. We will email you confirmation of the change with a new Schedule, please check the new details are correct, if they are incorrect please go through the same process. Found In Ground Cover+ On Demand Frequent Flyer
Q:	How do I change my Bank details?
A:	Should you need to change the bank account that your Direct Debit is collected from, you can do this through your FlyCovered account. Log in to your account, Go to MANAGE MY POLICY, select Bank Details, select Edit, make and check the changes and select UPDATE to complete the change. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Can I change my home airport / airfield
A:	Yes. This can be done through your FlyCovered account. Log in to your account, select MANAGE MY POLICY, select Edit Existing Aircraft and add the new Home Airport details, check the details are correct and select Accept Change. We will email you confirming the change with your updated documents, please check the documents are correct. Found In Ground Cover+ On Demand Frequent Flyer drone
Q:	Can I change my password or memorable word?
A:	Yes. Select LOGIN from the menu bar, at the login screen click Forgotten Password, the reset screen will appear, enter the email linked to your FlyCovered account and your postcode. We will send you an email containing a link to reset your password; Click on the link and you will be directed to our password reset page, select and confirm a new password or enter your existing password if you are changing your memorable word, select a new memorable word and hint and then select Password Reset. For additional security the password link expires after 10 minutes. You will need to repeat the process if the change is not made in that time period. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Can I amend the details of the aircraft insured on my policy?
A:	Yes you can, as long as you are not changing the aircraft. If you are changing the aircraft you must follow the add new aircraft process. To make changes to the aircraft, login to your FlyCovered account. Select MANAGE MY POLICY, select Manage Aircraft, select Edit Existing Aircraft and follow the instructions. If the change is acceptable we will advise you of any additional or return premium due. If you wish to make the change select UPDATE POLICY, we will then email new documents to you. Please check the documents are correct and show the requested changes. Found In Ground Cover+ On Demand Frequent Flyer drone