FlyCovered Faqs

Question : terms of business

Q:	Do you offer discount codes?
A:	Yes we do. You may find them in a quote reminder email, on our facebook, twitter and instagram pages. The terms and conditions for the discount codes can be found in our terms of business on the FlyCovered website. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Where can I find a copy of your Terms Of Business and Conditions.
A:	They are available at the bottom of all the pages of the FlyCovered website. Found In Ground Cover+ On Demand Frequent Flyer
Q:	How do I cancel my FlyCovered policy?
A:	You can cancel your policy by contacting our Customer Service Team on 0208 059 8542 Lines are open from 9am to 5pm, Monday to Friday. If you prefer you can email us at [email protected] or write to us at FlyCovered PO Box 581 Grays RM17 9QU. Cancellation may be subject to an administration fee. Full cancellation terms are available in the policy wording and our Terms of Business and Conditions. Found In Ground Cover+ On Demand Frequent Flyer
Q:	Can I Cancel a FlyCovered policy at anytime and will I receive a return premium?
A:	You can cancel any FlyCovered policy at anytime by notifying the administrator. If you cancel your policy before the start date, the premium paid by you will be returned in full. If you cancel during or after the cooling off period, the return premium due to you will be calculated at a proportional daily rate, depending on the number of remaining policy days you have. If you are cancelling after a renewal, we will not return any premium for Insured Flying Days rolled over from an expiring policy. If you have made a claim the full premium is due. Cancellation after the policy start or renewal date is subject to a £25 administration fee. Full cancellation terms are available in the policy wording and our Terms of Business and Conditions. Found In Ground Cover+ On Demand Frequent Flyer
Q:	What cover is provided on Insured Flying Days?
A:	The Insured Flying Days provide comprehensive cover for the insured pilot(s) named on the Schedule and Certificate of Insurance, the aircraft and any passengers, while the insured aircraft is in flight. It covers use for private and pleasure purposes including incidental business or professional purposes and advanced instruction of the pilots named on the policy, but not for hire or reward. Full terms and conditions are available in the policy wordings. Found In Ground Cover+ On Demand Frequent Flyer
Q:	What am I covered to use the aircraft for?
A:	The policy covers you to use the aircraft for private and pleasure purposes including incidental business or professional purposes and continuation training of the pilots named on the policy but not for any commercial use. Full details are available in your FlyCovered policy wording. Found In Ground Cover+ On Demand Frequent Flyer
Q:	What if I require a non-standard use for my aircraft?
A:	At the moment we can only offer cover for private and pleasure purposes, including incidental business or professional purposes and continuation training of the pilots named on the policy but not for commercial use. Found In Ground Cover+ On Demand Frequent Flyer
Q:	What is a policy endorsement?
A:	This shows you any special terms and conditions included in this policy or added to your policy. They are shown in the your Schedule and the policy wording. Endorsement 1 to 13 are automatically covered, additional covers that you have selected and paid the premium for are shown on your Schedule as "included". A complete list of the endorsements attached or that may be attached to this policy are available in the policy wording. Found In Ground Cover+ On Demand Frequent Flyer drone
Q:	What is a policy Schedule and when do I receive it?
A:	This is the document that the administrator sends you by email when you purchase this policy. It includes but is not limited to your details, the premium paid, the insured aircraft, insured pilots, and the sections of cover/endorsements applicable to your policy. If you have an Ground Cover+ or On Demand policy it will show the total number of Insured Flying Days available at the time of purchase. A revised Schedule will only be issued when there are variations to the terms and conditions of this policy and should you purchase any additional Insured Flying Days for an Ground Cover+ or On Demand policy. Found In Ground Cover+ On Demand Frequent Flyer drone
Q:	What does the Ground Cover section of my policy cover?
A:	The ground cover section is protecting any aircraft insured under this policy, when it is not in flight for loss of or physical damage to the aircraft. Eg theft, malicious damage or storm damage. This section of the policy also covers your legal liability to others, arising when the aircraft is on the ground, including when you are moving the aircraft or running the engines. Full terms and conditions are available in the policy wordings. Found In Ground Cover+ On Demand Frequent Flyer