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Question : terms of business

Q:Where can I find a copy of your Terms Of Business and Conditions.
A:They are available at the bottom of all the pages of the FlyCovered website.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:How do I cancel my FlyCovered policy?
A:You can cancel your policy by contacting our Customer Service Team on 0345 519 4678 lines are open 9am to 6pm, Monday to Friday. If you prefer you can email us at info@FlyCovered.com or write to us at FlyCovered, PO Box 672, Longridge, Preston, PR3 8AD. Cancellation may be subject to an administration fee. Full cancellation terms are available in the policy wording and our Terms of Business and Conditions.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:Can I Cancel a FlyCovered policy at anytime and will I receive a return premium?
A:You can cancel any FlyCovered policy at anytime by notifying the administrator. If you cancel your policy before the start date, the premium paid by you will be returned in full. If you cancel during or after the cooling off period, the return premium due to you will be calculated at a proportional daily rate, depending on the number of remaining policy days you have. If you are cancelling after a renewal, we will not return any premium for Insured Flying Days rolled over from an expiring policy. If you have made a claim the full premium is due. Cancellation after the policy start or renewal date is subject to a £25 administration fee. Full cancellation terms are available in the policy wording and our Terms of Business and Conditions.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:What am I covered to use the aircraft for?
A:The policy covers you to use the aircraft for private and pleasure purposes including incidental business or professional purposes and continuation training of the pilots named on the policy but not for any commercial use. Full details are available in your FlyCovered policy wording.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:What cover is provided on Insured Flying Days?
A:The Insured Flying Days provide comprehensive cover for the insured pilot(s) named on the Schedule and Certificate of Insurance, the aircraft and any passengers, while the insured aircraft is in flight. It covers use for private and pleasure purposes including incidental business or professional purposes and advanced instruction of the pilots named on the policy, but not for hire or reward. Full terms and conditions are available in the policy wordings.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:What if I require a non-standard use for my aircraft?
A:At the moment we can only offer cover for private and pleasure purposes, including incidental business or professional purposes and continuation training of the pilots named on the policy but not for commercial use.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:What is a policy endorsement?
A:This shows you any special terms and conditions included in this policy or added to your policy. They are shown in the your Schedule and the policy wording. Endorsement 1 to 13 are automatically covered, additional covers that you have selected and paid the premium for are shown on your Schedule as "included". A complete list of the endorsements attached or that may be attached to this policy are available in the policy wording.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:What is a policy Schedule and when do I receive it?
A:This is the document that the administrator sends you by email when you purchase this policy. It includes but is not limited to your details, the premium paid, the insured aircraft, insured pilots, and the sections of cover/endorsements applicable to your policy. If you have an Ground Cover+ or On Demand policy it will show the total number of Insured Flying Days available at the time of purchase. A revised Schedule will only be issued when there are variations to the terms and conditions of this policy and should you purchase any additional Insured Flying Days for an Ground Cover+ or On Demand policy.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:What does the Ground Cover section of my policy cover?
A:The ground cover section is protecting any aircraft insured under this policy, when it is not in flight for loss of or physical damage to the aircraft. Eg theft, malicious damage or storm damage. This section of the policy also covers your legal liability to others, arising when the aircraft is on the ground, including when you are moving the aircraft or running the engines. Full terms and conditions are available in the policy wordings.
Found In  Ground Cover+  On Demand Frequent Flyer
Q:If I make a change or cancel my policy and it lowers the premium do I receive a refund?
A:Yes. If you make a change to your policy and it lowers the premium you will receive a return premium. If you cancel your policy we refund the premium less a £25 administration fee. You can view the full policy cancellation terms in the FlyCovered policy wordings. They are available on the FlyCovered website in the Our Policies section of the menu under Compare Policies. The policy wording relating to the FlyCovered policy you have selected and purchased will also be available in your welcome pack when you purchase a policy.
Found In  Ground Cover+  On Demand Frequent Flyer
You can call us on 0345 519 4678 and we will be pleased to help.
Lines open 9am to 6pm, Monday to Friday.

Or email us on info@flycovered.com



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