| Q: | Do you charge a fee for using the payment plan? |
| A: | No. Our Direct Debit payments are fee and interest free. Found In Pay As You Fly + Frequent Flyer |
| Q: | How can I pay for my policy? |
| A: | We offer 2 payment options. You can pay the annual premium in full using a Credit or Debit card, or use our interest free payment plan. If you select the payment plan we will ask you for a deposit to be paid from your Credit or Debit card. You then pay the outstanding amount over 10 months from your bank account by Direct Debit. The options are offered to you at the end of the application process. Should you have a claim we will require you to pay any outstanding premium in full. Found In Pay As You Fly + Frequent Flyer |
| Q: | Can I pay my premium in monthly instalments? |
| A: | Yes. We offer 2 payment options. You can pay the annual premium in full using a Credit or Debit card or use our interest free payment plan. If you select the payment plan we will ask you for a deposit to be paid from your Credit or Debit card. You then pay the outstanding amount over 10 months from your bank account by Direct Debit. The options are offered to you at the end of the application process. Should you have a claim, we will require you to pay any outstanding premium in full. Found In Pay As You Fly + Frequent Flyer |
| Q: | What are free Insured Flying Days and in-flight cover? |
| A: | Free Insured Flying Days are part of our Premium Guarantee. If your premium spend, including the purchase of any Insured Flying Days, equals or is more than the annual drone premium we quoted you when you purchased your Pay As You Fly+ policy, we automatically credit your FlyCovered account with FREE Insured Flying Days until your policy renews. This is activated if you need to buy an additional 30 Insured Flying days. You will still need to book Insured Flying Days to add in-flight cover through your Pay As You Fly+ account but you won't be charged for these days. Found In Pay As You Fly + |
| Q: | Do you store my Credit Card information? |
| A: | No. When you make any additional payments we do ask your browser to auto fill the card details but this will be without your security code. Found In Pay As You Fly + Frequent Flyer |
| Q: | Will a Pay As You Fly+ policy cost me more than your annual policy if I fly more than I expected too? |
| A: | Not with our premium guarantee and price cap. We guarantee that you won't pay any more than the annual premium we quoted you when you purchased your Pay As You Fly+ policy. Our system keeps a record of your premium and any additional Insured Flying Days you purchase. If your premium spend equals or is more than the annual premium we quoted you when you purchased your Pay As You Fly+, we automatically credit your FlyCovered account with FREE Insured Flying Days until your policy renews. You will still need to book Insured Flying Days through your FlyCovered account but you won't be charged for these days. Found In Pay As You Fly + |
| Q: | What is the FlyCovered Premium Guarantee and Price Cap and how does it work? |
| A: | If you choose a Pay As You Fly+ policy but fly more than you expected, more than 60 days, we guarantee that you won't pay any more than the annual premium we quoted you when you purchased your policy. Our system keeps a record of your premium and any additional Insured Flying Days you purchase. If your total premium spend equals the annual premium we quoted you when you purchased your policy, we automatically credit your FlyCovered account with FREE Insured Flying Days until your renewal. You will still need to book Insured Flying Days through your FlyCovered account to have in-flight cover but you won't be charged for these days. Found In Pay As You Fly + |
| Q: | Who do I contact if I have need to make a claim? |
| A: | How To Make a Claim To start the claim process please provide the following information by Email to: [email protected] Or Call 0333 370 8105 available 24 hours a day, 365 days a year. The loss adjuster will need: Your Contact Details Your Policy Number. The Date of the incident. Aircraft Registration. Particulars of the incident and the subject of the claim. Pilots details We suggest collating the following additional information for the loss adjuster to avoid any delay in completing your claim. Any log books, or other records in connection with the aircraft, pilots and the insured flight. Proof of valid qualifications you hold. Any police crime reference number following a theft or malicious damage to any aircraft or equipment. Following any claim: Do not make any admission of liability, offer, or promise payment without written consent from the loss adjuster. Contact the police immediately regarding any theft or malicious damage. Do not act in any way to the detriment of or prejudice the interest of your insurers. Inform the loss adjuster immediately of any letters or documents relating to the claim; or notice of any impending prosecution or civil action you may receive. Do not agree to any replacement or repair of items without written agreement from the loss adjuster. The loss adjuster or the insurer reserves the right to request additional documentation or information as required. Note: To avoid any delays or issues with your claim, please ensure you provide any requested information and supporting documents. The loss adjuster can only process your claim efficiently once they have everything they need. The more detail and evidence you provide, the smoother and faster the process will be.
Found In Pay As You Fly + Frequent Flyer |
| Q: | What do I need to do following an incident that could result in a claim under my policy? |
| A: | How To Make a Claim To start the claim process please provide the following information by Email to: [email protected] Or Call 0333 370 8105 available 24 hours a day, 365 days a year. The loss adjuster will need: Your Contact Details Your Policy Number. The Date of the incident. Aircraft Registration. Particulars of the incident and the subject of the claim. Pilots details We suggest collating the following additional information for the loss adjuster to avoid any delay in completing your claim. Any log books, or other records in connection with the aircraft, pilots and the insured flight. Proof of valid qualifications you hold. Any police crime reference number following a theft or malicious damage to any aircraft or equipment. Following any claim: Do not make any admission of liability, offer, or promise payment without written consent from the loss adjuster. Contact the police immediately regarding any theft or malicious damage. Do not act in any way to the detriment of or prejudice the interest of your insurers. Inform the loss adjuster immediately of any letters or documents relating to the claim; or notice of any impending prosecution or civil action you may receive. Do not agree to any replacement or repair of items without written agreement from the loss adjuster. The loss adjuster or the insurer reserves the right to request additional documentation or information as required. Note: To avoid any delays or issues with your claim, please ensure you provide any requested information and supporting documents. The loss adjuster can only process your claim efficiently once they have everything they need. The more detail and evidence you provide, the smoother and faster the process will be.
Found In Pay As You Fly + Frequent Flyer |
Call us on 020 8059 8542
Lines open 9am to 6pm, Monday to Friday.

